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Department: | Marketing |
Location: |
Department: Marketing & Client Development
The Client Experience Administrator is a role in the marketing department of Padgett Law Group (PLG). The successful candidate will have the ability to manage multiple projects, track and provide updates and status on a weekly basis, and work across diverse groups of stakeholders, internal and external, to meet deadlines and ensure deliverables are developed, collected, distributed, and compiled as necessary. The candidate will have basic working knowledge of marketing, design, and general business software, which will be required in the performance of marketing support functions, such as but not limited to, updating collateral documents, social media and e-marketing, webinar production, and the firm’s event attendance, sponsorships, and other related tasks as necessary. The Client Experience Administrator may periodically work across multiple brands associated with, commonly owned by, or subsidiaries of PLG and must be proficient in siloing projects, multi-tasking, and self-organizing time and tasks.
Duties and Responsibilities Include:
· Support the Chief Development Officer
· Schedule calls, take notes, and track deliverables and action items in a devoted project management software
· Support the firm’s marketing with e-marketing, social media, website maintenance, and webinar production
· Support the firm’s brand identity by developing collaterals in InDesign and Illustrator and updating various marketing documents, tools, and other collateral materials maintained by the firm
Required Experience:
· Must possess strong written and verbal communication skills
· Proficiency with Excel and other Microsoft Office products
· Proficiency with Adobe Design Suite (Illustrator, InDesign, Photoshop, and Spark)
· Proficiency with Social Media (LinkedIn specifically)
· Proficiency with marketing software for services such as website maintenance, e-marketing, webinars, and database management, specifically Hubspot
o Hubspot certification highly encouraged
· Ability to manage and prioritize multiple projects and ability to effectively utilize project management software
· Must possess strong organizational skills
· Ability to identify and resolve problems quickly
· Bachelor's Degree preferred but not required
Padgett Law Group is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to race,
gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.